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OCEANSIDE RESTORATION
Fax: (774) 470-2211
www.oceansideinc.com
217 Thornton Drive, Hyannis, MA. 02601 State Road, Vineyard Haven, MA. 02568
(508) 771-3110 (508) 693-9950
CUSTOMER FEEDBACK FORM

Customer Name: _________________________________ Email: ______________________________________

Please rate your satisfaction level with the following features of Oceanside.

Office Staff: Were they courteous, polite, and helpful?
Very Satisfied Satisfied Neutral Unsatisfied Very Unsatisfied N/A

Estimator: Was he/she prompt, courteous, and polite?
Very Satisfied Satisfied Neutral Unsatisfied Very Unsatisfied N/A

Working Crew: Were they neat, courteous, knowledgeable, and professional?
Very Satisfied Satisfied Neutral Unsatisfied Very Unsatisfied N/A

Final Product: Did Oceanside meet your expectations for the job? Were you happy with the outcome?
Very Satisfied Satisfied Neutral Unsatisfied Very Unsatisfied

Communication: Did Oceanside communicate clearly and effectively throughout the job completion process?
Very Satisfied Satisfied Neutral Unsatisfied Very Unsatisfied

Time Table: Did Oceanside respond in a timely manner and complete the job within a satisfactory buy cheap strattera time period?
Very Satisfied Satisfied Neutral Unsatisfied Very Unsatisfied

Overall: How satisfied were you with Oceanside’s overall performance throughout the job completion process?
Very Satisfied Satisfied Neutral Unsatisfied Very Unsatisfied

Would you use Oceanside for your future restoration needs? ___Yes ___Possibly ___No
Would you recommend Oceanside to your friends or family? ___Yes ___Possibly ___No
May we use you as a reference for future customers? ___Yes ___No
Insurance agent’s name: _____________________________________________
How did you hear about Oceanside? _________________________________________________________________________
Why did you choose Oceanside? ____________________________________________________________________________ _______________________________________________________________________________________________________
Feel free to provide comments on any aspect of our service. How can we improve our service in the future? You are welcome to use the back of this page if needed.

Thank you for your feedback.

Customer’s Signature: ________________________________________ Date: __________________